Privacy Policy

At Encrypto Agency, we prioritize the privacy and security of our clients and users. This Privacy Policy outlines our practices regarding the collection, use, and protection of personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) for our clients in the European Economic Area (EEA).

Information We Collect

We collect personal data to provide and improve our services. The types of personal data we may collect include:

  • Contact Information: Name, email address, phone number.
  • Account Information: Username, password, wallet addresses.
  • Usage Data: IP address, browser type, device information, and usage patterns.
  • Transaction Data: Details of transactions conducted through our services.

How We Use Your Information

We use the collected information for various purposes, including:

  • Providing and managing our services.
  • Communicating with you regarding updates, promotions, and support.
  • Complying with legal obligations, including anti-money laundering (AML) and know your customer (KYC) requirements.
  • Enhancing the security and functionality of our services.

Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. However, we may share your information with trusted partners and service providers who assist us in operating our services, subject to strict data protection agreements. These may include:

  • Service Providers: Companies that provide infrastructure, analytics, and marketing services.
  • Legal Compliance: Authorities or regulators as required by law, such as for AML/KYC compliance.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: Request a copy of your personal data.
  • Correction: Update or correct inaccurate or incomplete data.
  • Deletion: Request the deletion of your personal data.
  • Restriction: Limit the processing of your personal data.
  • Objection: Object to the processing of your personal data under certain circumstances.
  • Data Portability: Receive your personal data in a structured, commonly used format.

To exercise these rights, please contact us at [Insert Contact Information].

Security Measures

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

International Transfers

As a global agency, we may transfer your personal data to countries outside your jurisdiction, including the United States. We ensure that such transfers comply with applicable data protection laws and implement safeguards, such as Standard Contractual Clauses, to protect your data.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with an updated effective date.